Privacy Policy

Scope and Applicable Laws

This Privacy Policy explains how Abrasoft handles personal data when you use our website and services.

Our privacy practices are aligned with the Data Privacy Act of 2012 (Philippines), GDPR for EU/UK residents, and CCPA/CPRA for California residents where applicable.

Information We Collect

• Identity and contact information such as name, email address, and phone number.
• Technical information such as IP address, browser type, and device identifiers.
• Usage data such as page views, session activity, and feature interactions.
• Communication data you provide when contacting our team.

How We Use Personal Data

• To provide, maintain, and improve our services.
• To respond to inquiries, support requests, and account-related notices.
• To detect, prevent, and investigate fraud, abuse, or security incidents.
• To comply with legal obligations and regulatory requirements.

Legal Bases for Processing

• Performance of a contract when data is required to provide services.
• Legitimate interests for service security and product improvement.
• Consent for optional or non-essential processing activities.
• Compliance with legal obligations under applicable laws.

Data Sharing and International Transfers

We may share data with vetted service providers for hosting, analytics, communications, and operations support.

When personal data is transferred across borders, we apply contractual and organizational safeguards required by law.

Controller Details and Contact Method

Abrasoft acts as the personal information controller for website data processing activities described in this notice.

You may submit privacy requests and identity verification details through abraham.guerrero@abrasoft.com. We respond according to applicable legal timelines.

Data Retention and Security

We retain personal data only for as long as necessary for legitimate business and legal purposes.

We use technical and organizational safeguards, including encrypted transport (HTTPS), access controls, and monitoring to protect personal data.

Your Privacy Rights

• Request access to your personal data and obtain a copy where legally required.
• Request correction, deletion, or restriction of processing in applicable cases.
• Object to certain processing or request data portability where available.
• California residents may request disclosure, deletion, and opt-out of certain data sharing.
• We do not sell personal information for monetary value. If this practice changes, we will provide a clear opt-out mechanism and notice.
• EU/UK users may lodge complaints with a competent supervisory authority.

Contact and Policy Updates

For privacy requests, contact us at abraham.guerrero@abrasoft.com.

We may update this policy from time to time. Material updates will be posted on this page with a revised date.